Policies & Procedures

Publication Info / Claims / Methods of Payment / Refunds, Credits, & Overpayments /
Electronic Content Policy

Publication Information

The California Management Review is printed quarterly. Dates are subject to change and are provided only as a guideline.

Vol. 51 No. 4 - Summer 2009 (AUG) PREVIOUS ISSUE
Vol. 52 No. 1 - Fall 2009 (NOV) CURRENT ISSUE
Vol. 52 No. 2 - Winter 2010 (FEB) NEXT ISSUE
Vol. 52 No. 3 - Spring 2010 (MAY)

* New orders begin with the Current Issue unless a future start date is requested.

Academic year subscriptions begin with Fall, Issue No. 1 of the current year and end with Summer, Issue No. 4 of the next year. Issue No. 4 contains the annual index. This subscription type is a complete Volume. (e.g. Vol. 52 No. 1 - Fall, November 2009 through Vol. 52 No. 4 - Summer, August 2009)

Calendar year subscriptions begin with Winter, Issue No. 2 and end with Fall, Issue No. 1. (e.g. Vol. 52 No. 2 - Winter, February 2009 through Vol. 53 No. 1 - Fall, November 2010)

Claims

Lapses in service caused by late renewals are the responsibility of the subscriber.

Email claims of non-receipt to: cmr@haas.berkeley.edu

Besides email, you may also send claims and address changes via facsimile (510) 642-1318 or postal service:

California Management Review
University of California, Berkeley
F501 Haas School of Business #1900
Berkeley, CA 94720-1900
USA

Address corrections, subscription cancellations, and/or other changes should be submitted in writing four weeks prior to the date of publication. Changes received after this date will be the responsibility of the subscriber and CMR may not be liable for missing issues or refunds.

All claims for non-receipt of issues must be made within one year of the date of publication, but no sooner than four (4) weeks for domestic, six (6) weeks for international subscribers following the date of issue. Claims falling outside this period may not be accepted.

CMR will only be responsible for one-time replacement of claimed issues. Multiple claims on any one issue will not be honored.

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Methods of Payment

Credit Cards: We accept Visa, Mastercard, and American Express as payment methods. To ensure that your credit card charge can be processed, please include the card number, expiration date, and the name of the cardholder (if different). Please do not send credit card details by email or fax . Credit card payment information may be phoned or mailed in.

Phone: (510) 642-7159

Fax: (510) 642-1318

Mail to:

California Management Review
University of California, Berkeley
F501 Haas School of Business #1900
Berkeley, CA 94720-1900
USA

Checks and Money Orders: We accept personal and company checks, money orders, and cashier's checks. All checks must be in U.S. dollars (USD) and drawn on a US bank. Please make checks payable to UC Regents/CMR.

Wire Transfers: To make a wire transfer, please contact cmr@haas.berkeley.edu in order to obtain the necessary financial information.

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Refunds/ Credits / Overpayments

Refunds:

Currently: Refunds are given for unsent portions of a subscription upon request only. Refunds are not available for any other CMR content, including but not limited to reprints or back issues. Refunds may take up to six months to be processed.

Effective January 1, 2010: The California Management Review does not provide refunds for any CMR content, including but not limited to subscriptions, reprints, single issues, or permissions. All cancellations of subscriptions are effective upon expiration of existing subscription period. No refunds or credits will be given.

Credits:

Currently: Credits cannot be redeemed for cash and are non-transferable between organizations or customer accounts. Account credit may be applied to orders automatically, but to guarantee application of credit, customer should make a formal request .

Effective January 1, 2010: Credits cannot be redeemed for cash and are non-transferable between organizations. Account credit may be applied to orders automatically, but to guarantee application of credit, customer must make a written request .

Overpayments: Overpayments cannot be refunded. Instead, orders that are accompanied with overpayment will be processed, and the amount of overpayment will automatically be credited to the customer's account for future use.

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Electronic Content Policy

By downloading and/or opening any files distributed by CMR,you agree to the following terms:

The information attached herein is copyrighted by The Regents of the University of California. All rights reserved. Any unauthorized use, including but not limited to duplication, reproduction, or dissemination is prohibited by U.S. copyright law. All California Management Review content is restricted to individual use. Any other use is dependent on issuance of a permission contract by CMR. Unauthorized reproduction or distribution of this material, or any portion of it, may result in civil and criminal penalties.

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