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Can Selling Be Globalized? The Pitfalls of Global Account Management
Arnold, David , Julian Birkinshaw, and Omar Toulan
44/1 (Fall 2001): 8-20.
 
Delivering Excellent Service: Lessons from the Best Firms
Ford, Robert C., Cherrill P. Heaton, and Stephen W. Brown
44/1 (Fall 2001): 39-56.
 
Detours in the Path toward Strategic Information Systems Alignment
Hirschheim, Rudy , and Rajiv Sabherwal
44/1 (Fall 2001): 86-108.
 
E-Business: Revolution, Evolution, or Hype?
Coltman, Tim , Timothy M. Devinney, Alopi Latukefu, and David F. Midgley
44/1 (Fall 2001): 57-85.
 
Relational Quality: Managing Trust in Corporate Alliances
Ariño, Africa , José de la Torre, and Peter Smith Ring
44/1 (Fall 2001): 109-131.
 
Strategies for Managing Internal Competition
Birkinshaw, Julian
44/1 (Fall 2001): 21-38.
 
Why Do Some Strategic Alliances Persist Beyond Their Useful Life?
Inkpen, Andrew C., and Jerry Ross
44/1 (Fall 2001): 132-148.

 

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