About
Publication Information
Subscriptions
Permissions
Advertising
Journal Rankings
Best Article Award
Press Releases
Resources
Access Options
Submission Guidelines
Reviewer Guidelines
Sample Articles
Paper Calls
Contact Us
Submit & Review
Browse
Current Issue
All Issues
Featured
Latest
Topics
Videos
Cases
Subscribe
California Management Review
California Management Review is a premier academic management journal published at UC Berkeley
Search
Article Information
Operations-Based Strategy
Hayes, Robert H., and David M. Upton
40
/
4
(
Summer
1998
):
8
-
25
Although most companies confine their operations organizations to restricted, tactical roles, in some of the most successful firms operations has served as the foundation for-indeed, the driver behind-successful strategic attacks and defenses. This is most clearly seen in cases where small companies-although lacking the advantages of size, market position, and proprietary technology-take on big companies and in a relatively short time push their way to industry dominance. In such cases, the key to success often is an operations-based advantage. The peculiar nature of this advantage provides insight into the reasons many former industry leaders did not react more promptly and vigorously to such attacks, and why others, in contrast, were able to defend themselves successfully.