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California Management Review
California Management Review is a premier academic management journal published at UC Berkeley
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Article Information
Measuring Brand Equity Across Products and Markets
Aaker, David A.
38
/
3
(
Spring
1996
):
102
-
120
*
This article presents managers with a framework for measuring the strength of a brand. It specifically examines ten sets of measures grouped into five categories: loyalty, perceived quality, associations, awareness, and market behavior. Employing these measures can be difficult and their results must be used carefully. However, they have the capacity to provide managers with a set of important and extremely useful measurement tools.