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Partnering as a Focused Market Strategy
Anderson, James C., and James A. Narus
33/3  (Spring 1991): 95-113

Partnership-building efforts, even when sought by a customer firm, may not be in the best interests of a supplier firm. This article presents a comprehensive, strategic approach that offers managers guidance on decisions about which market segments and individual customer firms to target for close, collaborative relationships. Firms can gain competitive advantage by augmenting a supplier's product offering for transactional customers.

 


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