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California Management Review
California Management Review is a premier academic management journal published at UC Berkeley
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Article Information
The Office Executive
Keithley, Erwin M.
7
/
1
(
Fall
1964
):
83
-
96
The article presents an empirical study of functions, responsibilities, and organization status of office executives. Current literature on business management provides extensive evidence of the increasing importance of the office management function and of the growth and stature of those who are responsible for such administration. A work force in clerical occupations to the dimensions described above will require the guidance of professional office executives. They will have to be concerned with the problem of how best to make the efforts of this group of workers contribute effectively to total executive productivity. There is another area in which the office executive can contribute to greater proficiency in business organizations. Over 11 percent of the total work force in the United States is made up of professional workers-accountants, chemists, engineers, physicists, and statisticians. While there are many different types and levels of office executives, to be effective they must assume the responsibility of planning, organizing, staffing, and controlling office work.