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California Management Review
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Article Information
Nobody's Grandfather Was a Merchant: Understanding the Soviet Commercial Negotiation Process and Style
Rajan, Mahesh N., and John L. Graham
33
/
3
(
Spring
1991
):
40
-
57
In their eagerness to capitalize on the tremendous opportunities there, American businesses are venturing into the Soviet Union with little or no knowledge of Soviet culture or negotiation processes and style. In addition to encouraging unrealistic expectations, this lack of awareness not only increases the frustrations of negotiating with officials from a non-market economy such as the Soviet Union, but also severely impedes decisions about doing business there. It is imperative that U.S. business executives understand Soviet commercial negotiation processes and style if they are to be successful in garnering the huge potential of the Soviet market.