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California Management Review
California Management Review is a premier academic management journal published at UC Berkeley
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Article Information
Strategies for Higher Education in the Digital Age
Ghemawat, Pankaj
59
/
4
(
Summer
2017
):
56
-
78
This article analyzes online technology strategically from the perspective of traditional (face-to-face) providers of higher education. Analysis of current and projected relative positions explains why face-to-face providers need to take online technology seriously. But both pure strategies entirely face-to-face and entirely online have significant limitations from their perspective, directing attention toward mixed or blended strategies, for which a strategic typology, illustrated with a broad range of examples, is provided. Moving from an entirely face-to-face approach to a blended one is likely to generate some implementation challenges, which are also addressed.