Abstract

This article discusses transactional analysis (TA) concepts that are useful in the development of a better understanding of interpersonal behavior at work. The basic theory and concepts of Transactional Analysis were first developed in the field of psychiatry. The analysis was primarily applied in individual counseling situations to help the patient get a better insight into the various relationships he or she had with significant others. Many times the analysis not only helped the patient to see the nature of these relations but also to gain insight into how certain relationships had contributed to the mental illness. Therefore TA came to be applied as a therapeutic technique in conjunction with other psychiatric treatments. Only in recent times have behavioral scientists realized the significance of Transactional Analysis in developing a better understanding of interpersonal relationships in other than sychotherapeutic settings. The conceptual scheme of Transactional Analysis is indeed applicable to all interpersonal situations. In recent years the theory has been employed in a number of management training programs conducted by universities. National Training Laboratories, and several corporations.