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Quality Management

Total Involvement as a Productivity Strategy

Robert Janson, Ian Rolland

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Abstract
Examines the importance of the total involvement of board of directors and employees in the implementation of long-range productivity strategy of the company. Features of quality circles followed in Japan; Limitations of job-enrichment model in improving productivity and quality of work life; Impact of quality commitment on staff containment.
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Winter 1981

Volume 24
Issue 2


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California Management Review

Published at Berkeley Haas for more than sixty years, California Management Review seeks to share knowledge that challenges convention and shows a better way of doing business.

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