Strategically aligned and efficiently implemented spare parts logistics can differentiate a business
from its competitors, lower costs, increase revenues, and thus help firms generate greater value
for customers and ultimately increase profits. Based on multiple case studies with manufacturers
in the machine and plant construction industry, this article examines the key components of a
superior spare parts logistics strategy. The study suggests that an efficient spare parts logistics
strategy can be developed with a three-step model that consists of nine components.