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Digital Mindsets: Recognizing and Leveraging Individual Beliefs for Digital Transformation

by Elizabeth Solberg, Laura E.M. Traavik, and Sut I Wong

Digital Mindsets: Recognizing and Leveraging Individual Beliefs for Digital Transformation
Reframing can help employees that feel threatened or displaced by emerging technology.
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Employees’ beliefs about technological change, their “digital mindsets,” are likely to influence their engagement in, or withdrawal from, their company’s digital transformation initiatives. Employees’ beliefs regarding the malleability of personal ability (fixed/growth mindset) and their beliefs about the availability of situational resources (zero-sum/expandable-sum mindset) influence the extent to which they see new technologies as providing opportunities for professional growth or as encroaching on their ability to display competency. This article examines the implications for managing digital transformation.




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Published at Berkeley Haas for more than sixty years, California Management Review seeks to share knowledge that challenges convention and shows a better way of doing business.

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