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technology

The Algorithmic Compass: Navigating Ethical Decision-Making in the Age of AI-Driven Management

A guide to ethical AI in management

  frontier Ch. Mahmood Anwar   02 Jun 2025
technology

AI Initiatives Don’t Fail - Organizations Do: Why Companies Need AI Experimentation Sandboxes and Pathways

Consider improving the organizational setup.

  frontier Tobias Straube et al.   22 May 2025
technology

AI Governance Maturity Matrix: A Roadmap for Smarter Boards

We introduce the AI Governance Maturity Matrix as a tool to assess and benchm...

  frontier Pitabas Mohanty et al.   22 May 2025
technology

Reimagining Service Contracts Using Predictive Technology in Business to Business (B2B) Domains

Predictive technology can be utilized effectively to generate supplementary r...

  frontier Amit Joshi   19 May 2025
technology

Agentic AI 101

Intelligent AI agents that solve complex problems proactively, reshaping busi...

  opinion Terence Tse   15 May 2025
technology

Luxury in the Metaverse: A Digital Renaissance or a Fading Mirage?

Beyond Exclusivity - How the Metaverse might help in Redefining Luxury Engage...

  frontier Marco Francesco Mazzù et al.   12 May 2025
technology

AI and Education: Strategic Imperatives for Corporations and Academic Institutions

AI and education are evolving and new strategic imperatives are essential for...

  frontier Garry Jacobs et al.   02 May 2025
technology

From Coase to AI Agents: Why the Economics of the Firm Still Matters in the Age of Automation

While AI can boost productivity, its uncontrolled adoption could increase org...

  frontier Thierry Warin   01 Apr 2025
technology

Cyber Risk Governance (CRG) in the Age of AI-Driven Open Innovation

AI supercharges OI with unparalleled benefits but unleashes cyber risks—deman...

  opinion Chon Abraham   01 Apr 2025
technology

AI Cannot Respectfully Evaluate Employees

Only by promoting interpersonal respect and ethical standards can AI be deplo...

  note Philippa Penfold et al.   18 Mar 2025
technology

Unlocking the Potential of Non-Core Technology Assets in Large Firms

Large firms can systematically manage and utilize their non-core technology a...

  opinion Mokter Hossain   18 Mar 2025
technology

Harnessing AI for Entrepreneurs: Overcoming Barriers to Drive Digital Growth

Revolutionizing SMEs: Actionable AI strategies for innovation and resilience ...

  note Suhail Mohammad Ghouse   17 Mar 2025
technology

4 Widespread GenAI Assumptions to Question

Questioning common assumptions helps leaders adopt GenAI with greater clarity...

  frontier Oguz A. Acar et al.   10 Mar 2025
technology

HumanAIzation: The Art of Embracing AI to Become More Human

Generative AI raises copyright, IP, and deepfake issues, requiring new framew...

  opinion David De Cremer et al.   11 Feb 2025
technology

Improving Performance in the World of AI: The Rise of Prediction Products

AI prediction products: improving predictions to fit reality or modifying rea...

  frontier Pietro Micheli et al.   11 Feb 2025
technology

Harnessing Generative AI for Competitive Edge in Ecosystems

When everyone can access advanced AI, it ceases to be a source of competitive...

  note Sangeet Paul Choudary   04 Feb 2025
technology

AI-Driven Does Not Equal Knowledge-Driven Workers

The future of work will not be determined by how well we can delegate tasks t...

  opinion Hamilton Mann   04 Feb 2025
technology

AI Can Now Pass the "Oprah Test"

Introducing a new framework for assessing AI development

  note Carsten Lund Pedersen   22 Jan 2025
technology

Trisociation with AI for Creative Idea Generation

The trisociation method can be used as an AI-supported creativity tool for id...

  frontier Tojin Thomas Eapen et al.   22 Jan 2025
technology

Can GenAI do your next strategy task? Not yet.

Empirically testing the potential of GenAI by analyzing three typical and rep...

  frontier Christoph Lechner et al.   15 Jan 2025
technology

Blockchain Technology and the Rise of Decentralized Blockchain Platforms

Platform businesses must stay aware of the growing shift toward decentralizat...

  frontier Sen Li et al.   19 Dec 2024
technology

Leveraging Process Bundles in Digital Healthcare: Enhancing Care or Widening the Patient-Provider Divide?

Exploring process bundles in patient-centered care.

  frontier Suhani Gupta et al.   19 Dec 2024
technology

Powering the Energy Sector through Blockchain

Blockchain offers solutions to long-standing inefficiencies in traditional en...

  note Anchit Jain   10 Dec 2024
technology

An Innovation Matrix: Deep Tech Projects, Uncertainties, and Entrepreneurial Strategies

Crafting strategies for deep tech innovation success.

  frontier Francis D. Kim et al.   30 Oct 2024
technology

How AI Can Make Us More Human, Not Less

We can create a future where AI and humans synergize rather than merely coexist.

  note Vijay Govindarajan et al.   30 Oct 2024
technology

Competitive Advantage in the Age of AI

Generative AI will alter strategy, and companies must build differentiation i...

  frontier Jack Azagury et al.   14 Oct 2024
technology

The Rise of Blockchain-Based Prediction Markets

The Rise of Blockchain-Based Prediction Markets

  note Anchit Jain   17 Sep 2024
technology

10 Ways to Achieve Business Growth Through Digital Reinvention

Growth through reinvention of artificial intelligence (AI) and machine learni...

  frontier Sunando Das et al.   23 Jul 2024
technology

Getting Cybersecurity Right

Implementing cybersecurity practices isn’t enough – you need to ensure they a...

  frontier Öykü Işık et al.   08 Jul 2024
technology

How Managers Can Benefit from Multi-Modal AI Business Companions

A guide for crafting engaging, impactful AIBCs to amplify your ideas.

  frontier Daniel J. Finkenstadt et al.   24 Jun 2024
technology

Unraveling Open Source AI

Defining open source AI and a framework for understanding the ambiguities of ...

  frontier Melodena Stephens et al.   17 Jun 2024
technology

‘Bending Time’ in the Age of Generative AI: Is Your Board Ready?

Boards must overcome a gap in understanding technology so they can unlock val...

  frontier Arjun Bedi et al.   10 Jun 2024
technology

There’s Hope for the Metaverse – Just Not the Metaverse We Thought

How do we digitally represent an online multi-sensory, social event.

  frontier Robert D. Austin et al.   26 Mar 2024
technology

3 Models for Assessing and Improving AI Corporate Performance

Companies need to assess their current AI operational readiness and performan...

  note J. Mark Munoz et al.   26 Mar 2024
technology

Generative AI Adoption and Three Traps for Organizational Agility

Generative AI offers promise for organizational agility, but managers must be...

  opinion Josh Morton   25 Mar 2024
technology

How to Build an AI-Prepared Workforce

Proactive steps are essential to prepare workers for AI's evolution from toda...

  frontier Brian R. Spisak   05 Mar 2024
technology

Decoding the Augmented Intelligence Matrix for Operational Excellence in the Digital Era

The Augmented Intelligence Matrix can serve as a guide for managers.

  frontier Vijaya Sunder M et al.   20 Nov 2023
technology

Organizational Implementation of AI: Craft and Mechanical Work

While firms are expected to invest nearly $98 B in 2023, many AI projects nev...

  Article   Video     Addendum 30 Oct 2023
technology

Getting AI Implementation Right: Insights from a Global Survey

While the promise of artificial intelligence (AI) is pervasive, many companie...

  Article   Video   30 Oct 2023
technology

Biodiversity Needs AI: Infusing Intelligence into Biodiversity Preservation and Restoration

AI systems can help companies preserve biodiversity that's essential for grow...

  frontier Sanjay Podder et al.   12 Sep 2023
technology

Computers as Creative Collaborators for Businesses?

Large Language Models (LLMs) can generate useful content, but creative collab...

  frontier Rohit Nishant et al.   11 Sep 2023
technology

Managing the Creative Frontier of Generative AI: The Novelty-Usefulness Tradeoff

Drawing inspiration from human creativity, we explore novelty and usefulness ...

  frontier Anirban Mukherjee et al.   24 Jul 2023
technology

The Future of Venture Capital? Insights Into Data-Driven VCs

Can data-driven tools crack the art of finding and funding innovative startups?

  frontier Abhishek Bhatia et al.   17 Jul 2023
technology

AI and Technological Sophistication in Luxury Companies

With AI, luxury firms need to elevate distinction not only in product lines, ...

  note J. Mark Munoz   11 Jul 2023
technology

The Dark Side of Generative AI: Automating Inequality by Design

Some applications of generative AI come with the unintended consequence of a ...

  opinion Josh Entsminger et al.   26 Jun 2023
technology

A Promising Future of Balloons for Internet and Other Services

Balloons show promise for Internet in remote areas.

  opinion Mokter Hossain   12 Jun 2023
technology

How to Adapt to AI in Strategic Management

Developing an effective AI-powered implementation strategy despite cultural a...

  opinion Mostafa Sayyadi et al.   05 Jun 2023
technology

Synergistic Frontiers: Human Expertise and AI-Driven Language Models in Management

The collaborative synergy between human expertise and AI-Driven Language Mode...

  frontier Soumodip Sarkar   23 May 2023
technology

“Data-Driven” is Not Enough

Managers often focus on data, but it is equally important to prioritize menta...

  note Michael Matthews et al.   02 May 2023
technology

Has Technology Sector Lost its Dominance?

Are today's doom and gloom fears for the tech sector merited or unwarranted?

  opinion Anup Srivastava et al.   24 Apr 2023
technology

Dilemmas of ChatGPT in Content Creation Industry

We explore dilemmas in ChatGPT & the content creative industry.

  opinion Mark Esposito et al.   06 Mar 2023
technology

Beyond the Blockchain Technology Hype: When Does it Make Sense to Use Smart Contracts?

Businesses must know when to use smart contracts.

  frontier Bert-Jan Butijn et al.   20 Feb 2023
technology

Hey ChatGPT, Can You Help Me Negotiate My Salary?

Assessing the efficacy of ChatGPT in guiding users through the process of sal...

  frontier Holly Schroth   13 Feb 2023
technology

Why is AIML Best Suited for Metaverse Consumer Data Analysis?

Using deep learning & machine learning algorithms, Metaverse consumer data ca...

  opinion Rajeshwari Krishnamurthy et al.   30 Jan 2023
technology

Harnessing Alternative Data for Competitive Advantage

Companies now have access to a tsunami of non-traditional data for creating a...

  frontier Anil K. Gupta et al.   07 Nov 2022
technology

Synthetic Media: What Managers Need to Know about this Emergent Phenomenon

Recommendations to prepare for and mitigate potential harmful effects of synt...

  frontier Lucas Whittaker et al.   17 Oct 2022
technology

Smart Buildings and the Management Paradigm Shift

AI is providing building operators new capabilities for improving operations,...

  frontier Steve Griffith et al.   03 Oct 2022
technology

Robots in the Workplace

Robots' impact on the future of work is best understood through an "exit, voi...

  frontier Sami Mahroum   22 Aug 2022
technology

Wearable Devices to Revolutionize Health Care

Portable health technology can improve quality of life for patients. However,...

  opinion Mokter Hossain   08 Aug 2022
technology

Five Post-Pandemic Tech Trends Poised to Transform Business Education

What we can expect in the New Normal

  frontier Tiffany Bayley et al.   20 Jun 2022
technology

Whose Disruptions are Winning the Autonomous Driving Race?

When disruptive innovations come to cities.

  frontier Maximilian Richter et al.   13 Jun 2022
technology

How Augmented Intelligence is Bringing the Focus Back on the Human

Augmented Intelligence - A form of AI designed not to replace humans, but to ...

  opinion Igor Jablokov et al.   23 May 2022
technology

Securing the Upside of Digital Transformation BEFORE Implementation

How to keep digital transformation simple, explicit, and customer-centric.

  opinion Işık Biçer   07 May 2022
technology

The Growing Imperative to Build Leadership in Fourth Industrial Revolution

Firms must capitalize on growing opportunities to seize prominence in the tec...

  opinion Vijay Govindarajan et al.   02 May 2022
technology

Digital Transformation as Disruptive Strategy

Using data and disruptive technology to unlock growth, build resilience, and ...

  frontier Ashish Sinha et al.   02 May 2022
technology

Making Sure You Are Compliant With Consumer Privacy Acts in 2022

It's important to ensure your company is compliant with ever-increasing priva...

  frontier Natalie Redman   25 Apr 2022
technology

Self-Driving Robots: A Revolution in the Local Delivery

Self-driving robots can revolutionize delivery and are quickly becoming omnip...

  note Mokter Hossain   05 Apr 2022
technology

The Boon and Bane of Blockchain

Many enterprise blockchain initiatives fail not for technological reasons but...

  note Curtis Goldsby et al.   08 Mar 2022
technology

Autonomous Drones: A Game Changer in Lightweight Delivery Services

Unmanned aerial vehicles are becoming increasingly popular, carrying medicine...

  frontier Mokter Hossain   01 Mar 2022
technology

Artificial Intelligence-Driven Customer Experience: Overcoming The Challenges

Transitioning into AI, resolving a personalization-privacy paradox, & reducin...

  frontier Rijul Chaturvedi   Rijul Chaturvedi et al.   01 Mar 2022
technology

Harnessing Artificial Intelligence and Disruptive Technologies to Benefit Society

We must understand the positive and negative effects of technological innovat...

  frontier Ashish Sinha et al.   14 Feb 2022
technology

A Shot in the Arm for Services: Scaling Health Care Services with Innovation and Digital Transformation

Key lessons for countries and organizations from the pandemic years.

  frontier Vish Krishnan et al.   01 Feb 2022
technology

The Reputational Risks of AI

As AI becomes more prevalent, the number of cases where its application viola...

  frontier Matthias Holweg et al.   24 Jan 2022
technology

Crowdfunding Conundrum: Western Ideas and their Chinese Copycats

Copycats of crowdfunding ideas are a serious threat to alternative funding st...

  opinion Mokter Hossain   27 Dec 2021
technology

Your Company Needs a Social Media Ethics Code

A company ethics code can mitigate increasing risks of social media.

  note Dan Prud'homme et al.   15 Nov 2021
technology

The Great Recalibration: Ways Companies Reconfigure to Find Digital Success

Firms must prepare to adjust to the next technological revolution.

  frontier J. Mark Munoz   01 Nov 2021
technology

Starting the AI Journey: How to Make the Right First Steps

AI still has an aura of uncertainty that scares off many who wish to utilize it.

  frontier J. Mark Munoz et al.   18 Oct 2021
technology

Biden’s Antitrust Turn: The 2021 Antitrust Executive Order and its implications for Firms and their Executives

Biden's EO may mean an interventionist approach to competition policy worldwide.

  frontier Dr. Yusaf H. Akbar   04 Oct 2021
technology

Digital Prowess: Technology Skills Expectations in the Contemporary Workplace

Are your employees familiar with these emerging technologies?

  interview J. Mark Munoz   01 Aug 2021
technology

Will Netflix Become the Next Blockbuster?

Can Netflix maintain its lead in streaming amid the surge of new competitors?

  frontier Richin Jose   12 Jul 2021
technology

The Tug of War in AI Decision Responsibility

Governments lag behind the private sector in their understanding of AI. What ...

  frontier Melodena Stephens et al.   24 Jun 2021
technology

The Geometry of Organizational AI Culture

An organization's approach to artificial intelligence is largely dictated by ...

  frontier J. Mark Munoz et al.   24 Jun 2021
technology

Technological Leadership and 5G Patent Portfolios: Guiding Strategic Policy and Licensing Decisions

The value of competing 5G technology standards shouldn't be judged by number ...

  Article 20 May 2021
technology

Designing a Future-Ready Enterprise: The Digital Transformation of DBS Bank

Future-ready enterprises must incorporate the duality of exploitation and exp...

  Article 20 May 2021
technology

Are You Ready to Climb Aboard the Data Train?

Most companies' data-utilization journey begins with customer data.

  note Carsten Lund Pedersen et al.   25 Apr 2021
technology

A Crypto Cataclysm? The Case for The Long View

Cryptocurrency is here to stay. Business leaders and policymakers are rightfu...

  frontier Olaf J. Groth et al.   25 Apr 2021
technology

From Financial Management to Financial Health: The Role of AI in Fostering the Financial Relationship Model

The financial industry needs to cater to new customer needs.

  note Monica Hovsepian et al.   25 Apr 2021
technology

Beyond Solution-based AI: A Model for Sustainable Organizational Transformation

Artificial intelligence is a rapidly developing field - and organizations wil...

  note Mike Srdanovic et al.   15 Mar 2021
technology

Harness Natural Language Processing to Manage Supply Chain Risk

Artificial intelligence will revolutionize supply chain management.

  frontier T S Krishnan et al.   26 Jan 2021
technology

Four Steps to Preserving Privacy and Debiasing Data-Informed Policy

Machine learning can be a force for good, or a tool of surveillance and oppre...

  frontier Brian R. Spisak et al.   26 Jan 2021
technology

Algorithmic Bias: Why Bother?

With the advent of AI, the impact of bias in algorithmic decisions will sprea...

  frontier Damini Gupta et al.   17 Nov 2020
technology

Blurring the Lines between Physical and Digital Spaces: Business Model Innovation in Retailing

Alternative physical retail spaces can be designed to meet new omnichannel de...

  Article   Video   20 Oct 2020
technology

New Product Development in an Omnichannel World

Firms need to adapt their new product development capabilities rapidly to kee...

  Article 20 Oct 2020
technology

Digital Mindsets: Recognizing and Leveraging Individual Beliefs for Digital Transformation

Reframing can help employees that feel threatened or displaced by emerging te...

  Article 01 Aug 2020
technology

Digital Transformation and Organization Design: An Integrated Approach

Organizational systems should be optimized for effective collaboration on dig...

  Article 01 Aug 2020
technology

Digital Artifacts in Industrial Co-creation: How to Use VR Technology to Bridge the Provider-Customer Boundary

Developments in the VR space provide new opportunities for industrial co-crea...

  Article 01 Aug 2020
technology

Mastering the Digital Transformation of Sales

The latest advances in digital technology hold the potential to revolutionize...

  Article 01 Aug 2020
technology

Implementing a Digital Strategy: Learning from the Experience of Three Digital Transformation Projects

Most attempts at digital transformation fail because of poor strategy execution.

  Article 01 Aug 2020
technology

Managing Digital Transformation: Scope of Transformation and Modalities of Value Co-Generation and Discovery

The proliferation of new digital technologies is extending the horizon of fir...

  Article   Video   01 Aug 2020
technology

Strategies for Digitalization in Manufacturing Firms

Many manufacturing firms have seen digitalization as a means of increasing ef...

  Article 01 Aug 2020
technology

Privatized Open Source

Open source software is everywhere, but maintenance is becoming an intractabl...

  note Evan J. Zimmerman   24 Jun 2020
technology

Agri-AI-Tech

The pandemic shows us a way forward for the food supply of the future.

  note Mark Esposito et al.   22 May 2020
technology

Towards Responsible Digital Transformation

Pervasive digitization will require the creation of responsible shared policies.

  frontier Jonathan Zhang et al.   30 Mar 2020
technology

Rebuilding a Company with Artificial Intelligence

Implementing AI is an important undertaking for organizations across all indu...

  frontier Al Naqvi et al.   30 Mar 2020
technology

AI in Agriculture: Is the Grass Greener?

AI offers the tools to boost farm yield and quality and truly transform agric...

  frontier J. Mark Munoz   30 Mar 2020
technology

Embracing Digital Transformation as-a-Service

Businesses will find new opportunities in DTaaS software platforms.

  frontier Jonathan Zhang et al.   19 Feb 2020
technology

AI in Business: Seeing through the Fog of War

Much like war, contemporary business is filled with risk and uncertainty.

  note Nathalie de Marcellis-Warin et al.   19 Feb 2020
technology

Megatrends in Executive Education

The demand for executive education is likely to expand rapidly.

  note Ram Shivakumar   05 Feb 2020
technology

5 Ways To An Effective AI Corporate Strategy

AI should be trained based on the specific needs of your organization.

  note Oliver Degnan et al.   05 Feb 2020
technology

How to Harness AI Technology for Marketing Success

There are two sets of capabilities that lead to successful use of AI in marke...

  frontier Jonathan Zhang et al.   26 Nov 2019
technology

Small data: data strategies that most companies can profit from

While big data has proven useful for large multinationals, many companies can...

  frontier Christian Nielsen et al.   25 Nov 2019
technology

Tales, Myths and Fairytales of Artificial Intelligence: Clarification and Decryption

Artificial intelligence has made a comeback, and has become an essential tech...

  note Michael Haenlein et al.   25 Jul 2019
technology

Four Reasons Why Your Business Isn't Using AI

With all the hype around AI, one would think that just about every business w...

  note Terence Tse   22 Jul 2019
technology

Can AI Help Us Manage Our Crippling Cost of Debt?

Staggering levels of debt prevent consumers across the country from building ...

  note Pejman Makhfi   06 Feb 2019
technology

Using AI to Give Customers What They Want

Companies like Amazon and Walmart use AI to solve marketing problems, but usi...

  note Nikolas Jintri   04 Feb 2019
technology

AI is About to Help You Get Dressed

AI is transforming customer engagement — even to the point that it will soon ...

  note Nikolas Jintri   14 Jan 2019
technology

Will AI Overturn the Thinking Economy?

If your job involves thinking for a living, what happens when machines are ab...

  note Nikolas Jintri   10 Jan 2019
technology

To Pilot or Not to Pilot – That is the Question

New technology is often piloted by companies before it’s fully rolled out. Th...

  note   24 Aug 2018
technology

How to Start an AI Project in Your Business

Artificial Intelligence (AI) is alluring. But in its current incarnation, AI ...

  note Mark Esposito   20 Jun 2018
technology

Collaborative R&D: the University-Industry Approach

Most companies recognize that external collaboration can be very beneficial t...

  note Kelsey Chong   19 Apr 2018
technology

Our Circular Future is 3D

Additive manufacturing (3D Printing) is uniquely capable of promoting environ...

  note Gregory Unruh   21 Mar 2018
technology

3D Printing as the Manufacturing Infrastructure for the Circular Economy

Professor Gregory Unruh describes how the Earth's biosphere could serve as a ...

  note Gregory Unruh   21 Mar 2018
technology

Incubating the Third Industrial Revolution: The Early History of 3D Printing

3D Printing has captivated the public over recent years, but the history of t...

  note Lee Cooper   19 Jun 2017
technology

The Hyperloop: Elon Musk's Transportation Vision

Proposed in 2013, the hyperloop is a high-speed vacuum tube transportation sy...

  note Elle Mahdavi   06 Mar 2017
technology

Consumer Electronics Show (CES) Showcases Latest in Self-Driving Cars

Earlier this month, the Consumer Electronics Showcase brought 3,800 vendor bo...

  note Michael Eliot   23 Jan 2017
technology

Kode for Kids: A New Era of Computer Literacy

Despite the rapid advances of the digital era, the amount of people with the ...

  note Michael Pollack   26 Oct 2016
technology

How Artificial Intelligence is Reshaping Management

The burgeoning presence of artificial intelligence (AI) in our daily lives ha...

  note Amanda Wong   17 Jun 2016
technology

4 Reasons Why Businesses Should Transition to the Cloud

Cloud technology has become one of the most rapidly expanding sectors within ...

  note Jocelyn Shieh   19 Oct 2015
technology

Business Intelligence: The Next Competitive Edge

In recent years, extracting and analyzing customer data has become more compl...

  note Jocelyn Shieh   09 Oct 2015
 
Current Issue
 Spring 2025 | Volume 67 Issue 3

Volume 67, Issue 3
Spring 2025

California Management Review

Berkeley-Haas's Premier Management Journal

Published at Berkeley Haas for more than sixty years, California Management Review seeks to share knowledge that challenges convention and shows a better way of doing business.

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