Abstract

If the knowledge field is to move forward, there are-from a business perspective-three priority areas for further research and experimentation. They are: research on how tacit knowledge can continue to be "tapped into and utilized" despite increasing economic and business forces that are disrupting the social nature of the workplace community where tacit knowledge lives and thrives; research on how to optimally structure knowledge flow between knowledge seekers and knowledge providers to maximize the impact of knowledge; and research on how to make knowledge, which by its nature is fuzzy and intangible, visible and concrete. Progress in each of these three areas would significantly contribute to making the relationship between knowledge and the firm a significant business reality.