Issues > Fall 2006

Volume 49
Issue 1


Table of Contents


Using Social Network Analysis to Improve Communities of Practice

Too Hot To Handle? How to Manage Relationship Conflict

Reputation in Online Auctions: The Market for Trust


Letters to the Editor: Fall 2006

Developing an Effective Customer Loyalty Program

Communicating Corporate Reputation through Stories


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Published at Berkeley Haas for more than sixty years, California Management Review seeks to share knowledge that challenges convention and shows a better way of doing business.

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