Issues Fall 2006

Volume 49
Issue 1


Table of Contents


Using Social Network Analysis to Improve Communities of Practice

Too Hot To Handle? How to Manage Relationship Conflict

Reputation in Online Auctions: The Market for Trust


Letters to the Editor: Fall 2006

Developing an Effective Customer Loyalty Program

Communicating Corporate Reputation through Stories

California Management Review

Published at Berkeley Haas for more than sixty years, California Management Review seeks to share knowledge that challenges convention and shows a better way of doing business.

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