Topics

Topics communication

communication

Optimizing Customer Involvement: How Close Should You Be to Your Customers?

This article provides a framework for analyzing customer interaction and participation, including an outline of decis...

Article California Management Review 01 Nov 2022

communication

Blended Value Creation: The Mediating Role of Competences

Prosocial entrepreneurial competences help founders acquire resources to create blended value once a venture has been...

Article California Management Review 01 Nov 2022

communication

“I Expected More From You”: Navigating Client Trust Violations

Negative client communication may adversely influence professional judgment.

frontier Anna M. Cianci et al. 13 Dec 2021

communication

Digital Smallness at Work – Shrinking the Enterprise?

Social media & the online world has turned our networks and thinking narrower.

opinion Terence Tse et al. 25 Oct 2021

communication

Forming New Collaborations in Remote Work

Networks are resilient, but a year of remote work has taken its toll on organizations.

frontier Linus Dahlander et al. 29 Apr 2021

communication

Ten Things Every Manager Should Know About Nonverbal Behavior

Whether they're aware of it or not, managers influence the people they work with every day through posture, facial ex...

Article California Management Review 01 Feb 2021

California Management Review

Berkeley-Haas's Premier Management Journal

Published at Berkeley Haas for more than sixty years, California Management Review seeks to share knowledge that challenges convention and shows a better way of doing business.

Follow Us