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marketing

Is User-Generated Content (UGC) a double edged sword for Marketers?

How can Marketers better leverage User generated content

Rajeshwari Krishnamurthy et al.  
marketing

Unlocking the Persuasive Power of Numbers

How numerical presentation shapes consumer behavior and marketing strategy

Jorge Pena Marin et al.  
marketing

Cultivate a Reservoir of Customer Goodwill

Build a positive marketing ecosystem via customer evangelists.

G. Tomas M. Hult  
marketing

The Business Value of Gamification

This article analyzes the connection between gamification and business succes...

  Video     Interview
marketing

Empowering AI Companions for Enhanced Relationship Marketing

This article analyzes current and emerging Artificial Intelligence Companions...

  Video     Interview
marketing

The Era of ‘Open Brands’

Open-source brands are emerging, but little is known on how to harness them.

Estevan Vilar  
marketing

Boosting Persuasion: The Attention Benefits of Multiple Narrating Voices

The "Voice Numerosity Effect”: When hearing different voices narrating a mark...

Hannah H. Chang et al.  
marketing

Certainty Satiation Marketing for Disrupted Supply Chains

Irrational demand behavior has rocked global supply chains, demanding new way...

Daniel J. Finkenstadt et al.  
marketing

Leveraging the Physical Store to Boost Customer Value - Providing the Right Engagement at the Right Time

Despite the growth in e-commerce, many customers still value in-store options.

Jonathan Zhang et al.  
marketing

Building Marketing Capabilities on Real-time Customer Conversations for Revenue and Growth

Focus on consumer choice behavior.

Jifeng Mu  
marketing

Brand Owners, Be Careful to Manage Your Brand's E-Commerce Presence

Price competition, market fragmentation, and word-of-mouth have dented brand ...

Jifeng Mu  
marketing

Navigating the New Era of Influencer Marketing: How to be Successful on Instagram, TikTok, & Co.

Firms need to find the right influencers for the right markets.

marketing

Populist Online Marketing 101

To the dismay of many, political populism has returned. This is the era where...

David Salisbury  
marketing

Adaptation as the Key to Survival

Comparing thyssenkrupp’s recent innovation strategies to IBM’s past innovatio...

Nikolas Jintri  
marketing

Do Tech Startups Give Bitcoin Power to Lift Up… or Destroy Lives?

Cryptocurrencies are particularly appealing to those who are interested in bu...

Kimberly Rotter  
marketing

Branding Ourselves: The Millennials on the Market

The way in which millennials perpetuate their social identities is highly inf...

Danielle Miguel  
marketing

The Campus Rep: How Companies Market on Campus

Campus representatives are common sights at any college, boosting awareness o...

Jessie Qian  
marketing

In the Spirit of Holiday Marketing: The Wants and Needs of American Consumers

Businesses should examine the ways in which they can strategically cater to t...

Danielle Miguel  
marketing

Maersk: The Value of Social Media

Even B2B brands can benefit from the boost in consumer awareness conferred by...

Lillian Dong  
 

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Published at Berkeley Haas for more than sixty years, California Management Review seeks to share knowledge that challenges convention and shows a better way of doing business.

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