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strategy

Achieving a Competitive Advantage Through Readily Available Practices

Contrary to received wisdom, firms can outperform their competitors by implem...

frontier Jérôme Barthélemy 25 Oct 2022

strategy

Ditch the Script! Here’s How Customer Service Agents Lead with the Heart

In human-centered service, agents apply their full humanity to customer inter...

frontier Jonathan Hughes et al. 25 Oct 2022

corporate social responsibility

You May Need to Change How You Manage Diversity, Equity, and Inclusion

Diversity, equity, and inclusion practices should target synergy from diversi...

frontier Daan Van Knippenberg 17 Oct 2022

technology

Synthetic Media: What Managers Need to Know about this Emergent Phenomenon

Recommendations to prepare for and mitigate potential harmful effects of synt...

frontier Lucas Whittaker et al. 17 Oct 2022

management

How Firms can Plan for Risk in a Data Saturated World: The Goals, Decisions, Signals, Data (GDSD) Model

How to perform and stay efficient.

frontier Daniel J. Finkenstadt et al. 10 Oct 2022

technology

Smart Buildings and the Management Paradigm Shift

AI is providing building operators new capabilities for improving operations,...

frontier Steve Griffith et al. 03 Oct 2022

Social Enterprise

San Rafael: How Uncommon Stakeholder Alliances Reduced Chronic Homelessness

In early 2016, San Rafael, California, created a new position - Director of H...

Berkeley Haas Case Series 01 Oct 2022

Innovation and technology

Leading Through Influence at Scale: Open Source Security at the Linux Foundation

The Linux Foundation (LF) is a non-profit consortium of devoting to supportin...

Berkeley Haas Case Series 01 Oct 2022

Social Enterprise

Corporate Greenwashing: Are Environmental Claims Just Empty Promises?

Greenwashing is a term that describes the situation where a company’s environ...

Berkeley Haas Case Series 01 Oct 2022

Ethics

Responsible A.I.: Tackling Tech’s Largest Corporate Governance Challenges

In 2017, Google announced that it would be an 'AI first' company and prioriti...

Berkeley Haas Case Series 01 Oct 2022

Social Enterprise

Father Joe’s Villages: How a One-Stop-Shop Tackles Homelessness in San Diego

Father Joe’s Villages (FJV), a nonprofit in San Diego, California, seeks to p...

Berkeley Haas Case Series 01 Oct 2022

Social Enterprise

Cancel Culture: Corporations Flock to Carbon Offsets to Solve their Climate Problem, but do Offsets Truly Reduce Emissions?

Companies can offset greenhouse gas (GHG) emissions by, for example, funding ...

Berkeley Haas Case Series 01 Oct 2022

California Management Review

Berkeley-Haas's Premier Management Journal

Published at Berkeley Haas for more than sixty years, California Management Review seeks to share knowledge that challenges convention and shows a better way of doing business.

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