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corporate social responsibility

The Regulation Revolution: How Firms Can Prepare for ESG Disclosure Requirements

Firms must ensure they are ready for rapidly approaching new ESG disclosure r...

Aideen O'Dochartaigh  
strategy

Achieving a Competitive Advantage Through Readily Available Practices

Contrary to received wisdom, firms can outperform their competitors by implem...

Jérôme Barthélemy  
strategy

Ditch the Script! Here’s How Customer Service Agents Lead with the Heart

In human-centered service, agents apply their full humanity to customer inter...

Jonathan Hughes et al.  
corporate social responsibility

You May Need to Change How You Manage Diversity, Equity, and Inclusion

Diversity, equity, and inclusion practices should target synergy from diversi...

Daan Van Knippenberg  
technology

Synthetic Media: What Managers Need to Know about this Emergent Phenomenon

Recommendations to prepare for and mitigate potential harmful effects of synt...

Lucas Whittaker et al.  

California Management Review

Berkeley-Haas's Premier Management Journal

Published at Berkeley Haas for more than sixty years, California Management Review seeks to share knowledge that challenges convention and shows a better way of doing business.

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