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Artificial Intelligence
Security & Privacy
The same AI capabilities that pose an increased data risk...
Spotlight Mohammad Rajib Uddin et al.  
Sales
Voice AI is a complementary channel that can boost a...
Spotlight Chenshuo Sun  
Agentic AI
The rise of the agentic enterprise marks a profound transformation...
Insight Oliver Gassmann et al.  
Artificial Intelligence
Meta-analytic evidence finds no robust relationship between AI adoption and...
Insight Dritjon Gruda et al.  



How AI and Social Intrapreneurship Can Help Companies Navigate Today’s Political Headwinds
Insight Corporate Social Responsibility   15 Oct 2025 Michael F. Corbett
Intelligence Equilibrium: A New Operating Model
Insight Artificial Intelligence   13 Oct 2025 John Rares Almasan, Sastry Durvasula, Sreekar Krishna, and Raghu T. Santanam
Scenario Planning for Managing AI Disruption Risk: A 3C-AI Framework
Insight Artificial Intelligence   10 Oct 2025 Ravi Prakash Ranjan and Zohor Kettani
Designing a Fluid Organization of Humans and AI Agents
Insight Artificial Intelligence   09 Oct 2025 Herman Vantrappen
Karya: Elevating Ethical Data for AI & Data Workers to the Middle Class
Case Study Strategy   01 Oct 2025 Berkeley Haas Case Series
Dynamic Execution Under Extreme Uncertainty: Navigating the Fluid AI Landscape in a Global Enterprise
Case Study Artificial Intelligence   01 Oct 2025 Berkeley Haas Case Series
The Silo Effect in the AI Age
Insight Teams & Collaboration   25 Sep 2025 Piyush Shah, Thomas J. Kull, and Daniel J. Finkenstadt
GenAI Adoption Through Platform Thinking: The Case of Fujitsu
Insight Generative AI   22 Sep 2025 Daniel Trabucchi and Tommaso Buganza
Corporate Volunteering Can Increase Skills, Intelligence, and Employability in the Era of AI
Insight Talent Management   18 Sep 2025 Debbie Haski-Leventhal, Lucas C.P.M. Meijs, and Lonneke Roza
Escaping Technological Stockholm Syndrome: The Case for Artificial Integrity in AI Design
Insight Artificial Intelligence   10 Sep 2025 Hamilton Mann
Tariff Turbulence and Dynamic Capabilities
Insight Strategic Agility   04 Sep 2025 Paul Magill
Adoption of AI and Agentic Systems: Value, Challenges, and Pathways
Insight Artificial Intelligence   15 Aug 2025 Ankit Chopra
Profiting from AI: Evidence from Ericsson’s Pursuit to Capture Value
In-Depth Artificial Intelligence   01 Aug 2025 Mats O. Pettersson, Joakim Björkdahl, and Marcus Holgersson
Rethinking AI Agents: A Principal-Agent Perspective
Insight Agentic AI   23 Jul 2025 Mohammad Hossein Jarrahi and Paavo Ritala
AI Automation and Augmentation: A Roadmap for Executives
Insight Automation   17 Jul 2025 Jaime Oliver Huidobro, Roberto García-Castro, and J. Mark Munoz
Reverse Thinking for Strategic Advantage
Insight Artificial Intelligence   07 Jul 2025 Vijay Govindarajan, Daniel J. Finkenstadt, and Tojin Thomas Eapen
Human-Centricity as an Enabler of High Data Quality for AI
Insight Business Intelligence   26 Jun 2025 Nadia Morozova
Slow Thinking Fast: How AI Trumped Human Bias
Insight Artificial Intelligence   13 Jun 2025 Tina Shah Paikeday
Cutting Through the AI Hype: The Facts Leaders Need to Know About GenAI Adoption and Return on Investment
Insight Artificial Intelligence   13 Jun 2025 Brian R. Spisak and Gary Marcus
Framing the Invisible: How AI Narratives Shape Strategic Decision-Making
Insight Agentic AI   09 Jun 2025 Sreevatsa Bellary and Gaurav Marathe
The Algorithmic Compass: Navigating Ethical Decision-Making in the Age of AI-Driven Management
Insight Business Ethics   02 Jun 2025 Ch. Mahmood Anwar
Exploring Generative AI’s Role in Digital Advertisement Creation
Insight Generative AI   02 Jun 2025 JungYun Han and Jelena Tiu
AI Governance Maturity Matrix: A Roadmap for Smarter Boards
Insight Corporate Governance   22 May 2025 Pitabas Mohanty, Supriti Mishra, and Tina Stephen
Artificial Integrity Over Intelligence Is The New AI Frontier
Insight Business Intelligence   19 May 2025 Hamilton Mann
Agentic AI 101
Insight Agentic AI   15 May 2025 Terence Tse
Generative AI Can Transform Mental Health: A Roadmap for Emerging Companies
Insight Generative AI   07 May 2025 Ajay Kumar and Jagpreet Chhatwal
AI and Education: Strategic Imperatives for Corporations and Academic Institutions
Insight Artificial Intelligence   02 May 2025 Garry Jacobs and J. Mark Munoz
From Coase to AI Agents: Why the Economics of the Firm Still Matters in the Age of Automation
Insight Organizational Behavior   01 Apr 2025 Thierry Warin
Cyber Risk Governance (CRG) in the Age of AI-Driven Open Innovation
Insight Cybersecurity   01 Apr 2025 Chon Abraham
AI Cannot Respectfully Evaluate Employees
Insight Artificial Intelligence   18 Mar 2025 Philippa Penfold, Jinseok S. Chun, and David De Cremer
Harnessing AI for Entrepreneurs: Overcoming Barriers to Drive Digital Growth
Insight Open Innovation   17 Mar 2025 Suhail Mohammad Ghouse
HumanAIzation: The Art of Embracing AI to Become More Human
Insight Generative AI   11 Feb 2025 David De Cremer and Mark Esposito
Improving Performance in the World of AI: The Rise of Prediction Products
Insight Predictive Modeling   11 Feb 2025 Pietro Micheli and Galit Shmueli
Harnessing Generative AI for Competitive Edge in Ecosystems
Insight Competitive Advantage   04 Feb 2025 Sangeet Paul Choudary
AI-Driven Does Not Equal Knowledge-Driven Workers
Insight Artificial Intelligence   04 Feb 2025 Hamilton Mann
AI Can Now Pass the "Oprah Test"
Insight Artificial Intelligence   22 Jan 2025 Carsten Lund Pedersen
Trisociation with AI for Creative Idea Generation
Insight Generative AI   22 Jan 2025 Tojin Thomas Eapen, Daniel J. Finkenstadt, and Josh Folk
Utilizing AI for Maritime Transport Optimization
Insight Transportation   19 Dec 2024 Ryan Pannell and J. Mark Munoz
Humans or AI: How the Source of Recommendations Influences Consumer Choices for Different Product Types
Insight Artificial Intelligence   03 Dec 2024 Marco Francesco Mazzù, Matteo De Angelis, Alberto Andria, and Angelo Baccelloni
AI Washing: The Cultural Traps That Lead to Exaggeration and How CEOs Can Stop Them
Insight Artificial Intelligence   03 Dec 2024 Hanan Al Haddi
Open Innovation in the Age of AI
In-Depth Open Innovation   01 Nov 2024 Marcus Holgersson, Linus Dahlander, Henry Chesbrough, and Marcel Bogers
How AI Can Make Us More Human, Not Less
Insight Artificial Intelligence   30 Oct 2024 Vijay Govindarajan, Eric Solomon, and Anup Srivastava
Deeper, Broader, Simpler: Lessons from the Olympic AI Agenda in Creating Your AI Policy
Insight Agentic AI   29 Sep 2024 Amit Joshi, Agni Orfanoudaki, and Ilario Francesco Corna
The Human Edge: Oral Presentations as the Antidote to AI-Generated Proposals in Business
Insight Artificial Intelligence   19 Sep 2024 Daniel J. Finkenstadt and Timothy G. Hawkins
10 Ways to Achieve Business Growth Through Digital Reinvention
Insight Artificial Intelligence   23 Jul 2024 Sunando Das and J. Mark Munoz
How Managers Can Benefit from Multi-Modal AI Business Companions
Insight Product Development   24 Jun 2024 Daniel J. Finkenstadt, Vijay Govindarajan, Andre Martin, and Tojin Thomas Eapen
Unraveling Open Source AI
Insight Artificial Intelligence   17 Jun 2024 Melodena Stephens, Mark Esposito, Raed Awamleh, Terence Tse, and Danny Goh
AI, Employees, and Trust: How the Nordic Model Can Help Future-Proof Organizations
Insight Human Resource Management   03 Jun 2024 Andrew Packer
The New Data Management Model: Effective Data Management for AI Systems
Insight Business Intelligence   26 Mar 2024 Luca Collina, Mostafa Sayyadi, and Michael Provitera
3 Models for Assessing and Improving AI Corporate Performance
Insight Business Intelligence   26 Mar 2024 J. Mark Munoz and Oliver Degnan
Generative AI Adoption and Three Traps for Organizational Agility
Insight Strategic Agility   25 Mar 2024 Josh Morton
How to Build an AI-Prepared Workforce
Insight Automation   05 Mar 2024 Brian R. Spisak
Research Powered by AI Shows Age Discrimination in Entrepreneurial Fundraising
Insight Artificial Intelligence   04 Mar 2024 Michael Matthews, Aaron Anglin, Will Drover, and Marcus Wolfe
The New Leadership Model: The Rise Of New Roles For Leaders In The DEI World
Insight Leadership   06 Feb 2024 Mostafa Sayyadi, Luca Collina, and Michael Provitera
Empowering AI Companions for Enhanced Relationship Marketing
In-Depth Customer Relationships   01 Feb 2024 Rijul Chaturvedi, Sanjeev Verma, Vartika Srivastava
Designing the Intelligent Organization: Six Principles for Human-AI Collaboration
In-Depth Artificial Intelligence   01 Feb 2024 Vegard Kolbjørnsrud
Organizational Implementation of AI: Craft and Mechanical Work
In-Depth Artificial Intelligence   30 Oct 2023 Konstantin Hopf, Oliver Müller, Arisa Shollo, and Tiemo Thiess
Getting AI Implementation Right: Insights from a Global Survey
In-Depth Artificial Intelligence   30 Oct 2023 Rebecka C. Ångström, Michael Björn, Linus Dahlander, Magnus Mähring, and Martin W. Wallin
The Post-COVID-19 Job Market: AI in Recruitment and Career Guidance Services
Insight Artificial Intelligence   18 Sep 2023 Edoardo Beretta, David Brinberg, Vera Dianova, Giulia Miniero, and Claudio Sponchioni
Biodiversity Needs AI: Infusing Intelligence into Biodiversity Preservation and Restoration
Insight Artificial Intelligence   12 Sep 2023 Sanjay Podder, Shalabh Kumar Singh, Matthew Robinson, and Nataraj Kuntagod
Building a Strategy to Harness ChatGPT in Education
Insight Generative AI   20 Aug 2023 Jessica Freeman-Wong, Daisy Munguia, and Jakki J. Mohr
Managing the Creative Frontier of Generative AI: The Novelty-Usefulness Tradeoff
Insight Generative AI   24 Jul 2023 Anirban Mukherjee and Hannah H. Chang
The Dark Side of Generative AI: Automating Inequality by Design
Insight Generative AI   26 Jun 2023 Josh Entsminger, Mark Esposito, Terence Tse, and Aurelie Jean
Cautious Adoption of AI Can Create Positive Company Culture
Insight Artificial Intelligence   20 Jun 2023 Joseph Pacelli and Jonas Heese
How to Adapt to AI in Strategic Management
Insight Technology Strategy   05 Jun 2023 Mostafa Sayyadi and Luca Collina
Synergistic Frontiers: Human Expertise and AI-Driven Language Models in Management
Insight Artificial Intelligence   23 May 2023 Soumodip Sarkar
The Emergence of Dominant Designs in Artificial Intelligence
In-Depth Technology Strategy   01 May 2023 Xavier Ferràs-Hernández, Petra A. Nylund, and Alexander Brem
Ditch the Script! Here’s How Customer Service Agents Lead with the Heart
Insight Agentic AI   25 Oct 2022 Jonathan Hughes, Gabriella Salvatore, and Sara del Aguila
Smart Buildings and the Management Paradigm Shift
Insight Artificial Intelligence   03 Oct 2022 Steve Griffith and J. Mark Munoz
Responsible A.I.: Tackling Tech’s Largest Corporate Governance Challenges
Case Study Artificial Intelligence   01 Oct 2022 Berkeley Haas Case Series
Robots in the Workplace
Insight Artificial Intelligence   22 Aug 2022 Sami Mahroum
Enhancing the Frontline Employee’s AI Performance
Insight Artificial Intelligence   25 Jul 2022 J. Mark Munoz and Marko Yli-Pietila
Leverage Design Thinking to Build Enterprise AI
Insight Generative AI   31 May 2022 T S Krishnan, Ashwani Singh, Kaushlesh Kumar, and Jai Ganesh
How Augmented Intelligence is Bringing the Focus Back on the Human
Insight Artificial Intelligence   23 May 2022 Igor Jablokov and Thierry Warin
Self-Driving Robots: A Revolution in the Local Delivery
Insight Automation   05 Apr 2022 Mokter Hossain
The Reputational Risks of AI
Insight Artificial Intelligence   24 Jan 2022 Matthias Holweg, Rupert Younger, and Yuni Wen
Follow the Money: Wall Street Drives the C-Suite and the Board to Embrace Diversity
Insight Board of Directors   10 Jan 2022 Mike Grandinetti
Starting the AI Journey: How to Make the Right First Steps
Insight Artificial Intelligence   18 Oct 2021 J. Mark Munoz and Dariol Matteo
The Tug of War in AI Decision Responsibility
Insight Agentic AI   24 Jun 2021 Melodena Stephens and J. Mark Munoz
The Geometry of Organizational AI Culture
Insight Artificial Intelligence   24 Jun 2021 J. Mark Munoz and Oliver Degnan
Beyond Solution-based AI: A Model for Sustainable Organizational Transformation
Insight Artificial Intelligence   15 Mar 2021 Mike Srdanovic and J. Mark Munoz
Harness Natural Language Processing to Manage Supply Chain Risk
Insight Supply Chain Management   26 Jan 2021 T S Krishnan and Archisman Majumdar
Four Steps to Preserving Privacy and Debiasing Data-Informed Policy
Insight Artificial Intelligence   26 Jan 2021 Brian R. Spisak, Joseph Spisak, and Andrew Trask
The Uncertainty of Middle Management Jobs - And How to Stay Relevant
Insight Risk Management   26 Jan 2021 Vijay Govindarajan, Nikhil Sikka, and Anup Srivastava
Algorithmic Bias: Why Bother?
Insight Artificial Intelligence   17 Nov 2020 Damini Gupta and T S Krishnan
Rebuilding a Company with Artificial Intelligence
Insight Artificial Intelligence   30 Mar 2020 Al Naqvi and J. Mark Munoz
AI in Agriculture: Is the Grass Greener?
Insight Generative AI   30 Mar 2020 J. Mark Munoz
5 Ways To An Effective AI Corporate Strategy
Insight Artificial Intelligence   05 Feb 2020 Oliver Degnan and J. Mark Munoz
How to Harness AI Technology for Marketing Success
Insight Marketing Strategy   26 Nov 2019 Jonathan Zhang, Jifeng Mu, and David Gilliland
Understanding the Role of Artificial Intelligence in Personalized Engagement Marketing
In-Depth Marketing Strategy   01 Aug 2019 V. Kumar, Bharath Rajan, Rajkumar Venkatesan, Jim Lecinski
The Feeling Economy: Managing in the Next Generation of Artificial Intelligence (AI)
In-Depth Artificial Intelligence   01 Aug 2019 Roland Rust, Ming-Hui Huang, Vojislav Maksimovic
Organizational Decision-Making Structures in the Age of Artificial Intelligence
In-Depth Decision-Making   01 Aug 2019 Yash Shrestha, Shiko Ben-Menahem, Georg Krogh
Letting the Computers Take Over: Using AI to Solve Marketing Problems
In-Depth Marketing Strategy   01 Aug 2019 Gijs Overgoor, Manuel Chica, William Rand, Anthony Weishampel
Keeping Humans in the Loop: Pooling Knowledge through Artificial Swarm Intelligence to Improve Business Decision Making
In-Depth Teams & Collaboration   01 Aug 2019 David Askay, Lynn Metcalf, Louis Rosenberg
Demystifying AI: What Digital Transformation Leaders Can Teach You about Realistic Artificial Intelligence
In-Depth Digital Transformation   01 Aug 2019 Jürgen Brock, Florian Wangenheim
Artificial Intelligence in Human Resources Management: Challenges and a Path Forward
In-Depth Human Resource Management   01 Aug 2019 Peter Cappelli, Prasanna Tambe, Valery Yakubovich
A Brief History of Artificial Intelligence: On the Past, Present, and Future of Artificial Intelligence
In-Depth Artificial Intelligence   01 Aug 2019 Michael Haenlein, Andreas Kaplan
Tales, Myths and Fairytales of Artificial Intelligence: Clarification and Decryption
Insight Artificial Intelligence   25 Jul 2019 Michael Haenlein and Andreas Kaplan
Four Reasons Why Your Business Isn't Using AI
Insight Business Intelligence   22 Jul 2019 Terence Tse
Can AI Help Us Manage Our Crippling Cost of Debt?
Insight Artificial Intelligence   06 Feb 2019 Pejman Makhfi
Using AI to Give Customers What They Want
Insight Artificial Intelligence   04 Feb 2019 Nikolas Jintri
Artificial Intelligence as a Growth Engine for Health Care Startups: Emerging Business Models
In-Depth Business Intelligence   01 Feb 2019 Massimo Garbuio, Nidthida Lin
AI is About to Help You Get Dressed
Insight Agentic AI   14 Jan 2019 Nikolas Jintri
Will AI Overturn the Thinking Economy?
Insight Automation   10 Jan 2019 Nikolas Jintri
How to Start an AI Project in Your Business
Insight Artificial Intelligence   20 Jun 2018 Mark Esposito
Kode for Kids: A New Era of Computer Literacy
Insight Digital Platforms   26 Oct 2016 Michael Pollack
How Artificial Intelligence is Reshaping Management
Insight Artificial Intelligence   17 Jun 2016 Amanda Wong
New Technologies, New Skills
In-Depth Automation   01 Nov 1986 Paul Adler
BOOK REVIEW: Silicon Valley Fever
In-Depth Research & Development   01 May 1985 Anthony Branch
Absolutism in the Realm of Uncertainty
In-Depth Artificial Intelligence   01 May 1969 Charles Bliss
Heuristic Models: Mapping the Maze for Management
In-Depth Business Models   01 Nov 1967 Charles Hinkle, Alfred Kuehn
An Analytical Approach To the Concept of Image
In-Depth Organizational Behavior   01 Aug 1967 Ben Enis
Programs as Factors of Production
In-Depth Automation   01 Feb 1967 Herbert Simon
Programmed Instruction in Industrial Training
In-Depth Education   01 Feb 1967 John Buckley
Process Automation Comes Slowly--So Far
In-Depth Automation   01 May 1965 Harry Burke
The Concept of the Firm
In-Depth Organizational Design   01 Aug 1961 Joseph McGuire

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Published at Berkeley Haas for more than sixty years, California Management Review seeks to share knowledge that challenges convention and shows a better way of doing business.

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